1) The Applicant certifies that they are authorised to accept the Declaration below on behalf of all persons who will occupy the property and that they are all, apart from infants, aware of the Booking Conditions. The Applicant must be one of the party staying in the property.
2) No booking will be valid until a Booking Deposit has been received by Railholiday Ltd (The Company) and a Confirmation Form returned to the Applicant.
3) The balance of the rental money must be received by the date advised on the Confirmation Form which will be 8 weeks prior to the start of the holiday. For holidays booked within 8 weeks of the start date, full payment of the rental must be made at the time of booking.
4) If you have to cancel your holiday you should write to Railholiday Ltd at the address below. The day on which your letter is received is your date of cancellation. Cancellation charges will then be as follows.
Days between cancellation and holiday start : Amount potentially forfeited;
More than 56 days : Full deposit;
29-56 days : 50% of holiday cost;
15-28 days : 75% of holiday cost;
1-14 days : 90% of holiday cost;
0 days : Total holiday cost.
Following a cancellation, The Company will attempt to re-let the property, at a different price if necessary, and if successful, will reimburse the Applicant as much of the cancellation charge as possible such that Railholiday Ltd retains the rental income afforded by the original booking. Any such refund will be less an administration charge of £25 and less any expenses incurred in re-letting the property, eg. advertising.
5) The maximum number of people who may occupy the property and the surrounding grounds is as advertised, except by prior agreement with Railholiday Ltd.
6) Dogs are allowed as advertised, subject to the charges shown and the prior agreement of Railholiday Ltd. They are accepted on condition that the Applicant accepts liability for any damage they may do and undertakes not to leave them unattended in the property. Suitable bedding and covers for seats must be brought for them. Dogs must be under control when outside the property. Any fouling of the site must be cleared immediately. Other pets may be accepted at the discretion of The Company and subject to any conditions The Company may wish to impose.
7) No smoking is allowed inside the property.
8) Electricity, all other services and the use of bed linen and towels are included in the holiday cost quoted in the price list.
9) The property will be available from 3.30pm on the holiday start day and must be vacated by 10.30am on the finish day except by special arrangement with Railholiday Ltd.
10) Any complaints must be made to Railholiday Ltd immediately
11) Whilst Railholiday Ltd takes every reasonable care to ensure the accuracy of the Brochure and any supporting information, it cannot be held liable for inaccuracies, although The Company undertakes to notify the Applicant as soon as possible of any material changes.
12) The use of the amenities provided by Railholiday Ltd such as barbecue facilities, play equipment etc is entirely at users/gaurdians risk and no responsibility can be accepted for any injuries to persons or loss or damage to any belongings of persons who use them except as provided in paragraph 14 below.
13) If the property should not be available for any reason outside of the control of Railholiday Ltd or for any reason The Company is not able to comply with this agreement, The Company shall refund to the Applicant all monies paid. Railholiday Ltd's liability is limited to refunding such monies.
14) Railholiday Ltd shall have no liability for the death of, or personal injury to, the Applicant or any member of their party, unless it results from The Companies act or omission. The Company accepts no liability for loss or damage to the personal property of the Applicant or their party.
15) All contracts will be deemed to have been made in Cornwall and be subject to English Law.
Declaration
In booking a holiday the Applicant signifies agreement with the following declaration;
I declare that I am over 18 years of age and agree that this booking is made in
accordance with the 'Booking Conditions' shown above. I agree to be held responsible for the balance of the rental.
I undertake to take care of the property, to not allow smoking inside and to pay for any damage caused to it or
its contents by me or my party. I will leave the property in a clean and tidy condition and will return the key as arranged.
Railholiday Ltd is a company registered in England with the number 4696398. The directors are David and Lizzy Stroud.
Registered Office : Railholiday Ltd, Haparanda Station, Nut Tree Hill, St Germans, Cornwall, UK. PL12 5LU.